Banco Millennium Atlântico (BMA) in Angola has transformed banking in the country by migrating to Microsoft Azure. Cloud platforms have enabled banks to improve processes and strengthen security.
BMA has previously bucked Angola’s trend of resisting technological evolution due to security concerns by becoming the first national bank in Angola to offer mobile banking services. Cloud migration is the next step towards digitization. It recognizes the value of the cloud in storing data and applications and enables it to meet future market needs. So it turned to Microsoft in hopes of improving its speed and agility in serving customers.
“Microsoft has many technology solutions under one roof in the form of Microsoft 365, which will help drive our digital strategy,” said Osvaldo Manuel, cloud specialist at BMA. “We have confidence that it is the right solution to support our journey towards continuous modernization and transition to cloud-based systems.”
Following its move to Microsoft Azure, BMA also began using Microsoft solutions internally, including Teams, Azure Active Directory and Exchange.
“Today we have the entire Exchange environment in the cloud,” Manuel said. “We plan to stop the local server, which has also been terminated. We have also adopted Azure Information Protection, which is essential for classifying, labeling and protecting our customers’ sensitive documents and our emails. At the same time, we started implementing Azure Kubernetes Services to get the ability to rapidly develop and deploy apps.”
According to Manuel, Microsoft technology has changed the bank’s internal processes. “Today, we have a more collaborative environment,” he said. “A file can be shared with both internal and external stakeholders, using access controls, including time limits for file access, and security measures. We save a lot of time on processes such as editing, sharing documents and adding security criteria. All of this ultimately affects the level of satisfaction of our end users – our customers. It’s just great.”
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